We value the trust our donors place in us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Donor Privacy Policy outlines our practices and demonstrates our dedication to your privacy and maintaining the confidentiality of your support. 
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Donor Privacy Policy

Effective: 3/2/2025
The Exceptional Sidekick values and respects the privacy of our donors. We are committed to protecting your personal information and ensuring that your contributions are handled with the highest level of security and confidentiality. This Donor Privacy Policy outlines how we collect, use, and protect your information. 

Information We Collect

  • Name
  • Mailing Address
  • Email Address
  • Phone Number
  • Donation History
  • Payment information (processed securely through third-party payment processors)
  • Any other information provided voluntarily by the donor

How We Use Donor Information

The Exceptional Sidekick uses donor information for the following purposes:
  • Process and acknowledge donations
  • Provide tax receipts
  • Communicate updates, impact reports, and organizational news
  • Respond to donor inquiries and requests
  • Comply with legal and regulatory requirements

How We Protect Donor Information

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Donor payment information is processed through secure, PCI-compliant third-party payment processors, and we do not store credit card or banking information.

Sharing of Donor Information

The Exceptional Sidekick does not sell, rent, or trade donor information to any third parties. We may share donor information with trusted service providers only to the extent necessary to process donations or communicate on our behalf. These service providers are required to keep donor information confidential.

Donor Preferences and Opt-Out Options

Donors have the right to:
  • Request access to their personal information
  • Update or correct their personal information
  • Opt-out of receiving communications from The Exceptional Sidekick

Please contact us with any questions or concerns about our Donor Privacy Policy, or to update your preferences, or to request changes to your donor information. 

Changes to this policy

The Exceptional Sidekick reserves the right to modify this Donor Privacy Policy. Updates will be posted on our website with the revised policy’s effective date.